INFO

SHIPPING

Domestic orders within New Zealand have a flat rate of $8
Rural orders within New Zealand have a flat rate of $12
All orders are dispatched within 3 business days of receiving the order. If you're needing an order sooner, please send us an email first.
Please be advised that parcels will be delivered to the address entered at the checkout. Any parcels that are returned to Set The Mood because the delivery address has been entered incorrectly will incur an additional delivery charge. Any deliveries accepted by a person residing at the address provided are the customer's responsibility.
Please be aware we do not accept returns, however if your order is damaged in transit we will absolutely replace this for you.


CANDLE CARE

When lighting for the first time please ensure you burn until the wax melts across the entire surface of the jar (this prevents tunnelling).
Be sure to trim your wick to 5mm before each burn to promote an even burn, steady flame and limit sooting/mushrooming of the wick. Trimming of our wooden wicks is super easy too.
Always store your candles in a cool, dark and dry place. 
Avoid placing your candles where they will be directly exposed to sunlight or harsh indoor lighting. Also keep sheltered from any drafts.
Always burn your candle in a safe place, away from children, pets or anything that can catch fire easily.
Enjoy x


REFILL OPTIONS

Do you have an empty candle jar that you would like refilled? A special vessel that means something to you and would like it turned into a candle? Get in touch!! 

If you are local you can drop your clean vessel off to me, or if you're further away you can send it directly to me and let me know which fragrance you would like and we can go from there. 

We don’t recommend more than two refills so it would be at your discretion to choose to refill more than this. 

The cost would depend on the size of the jar and how much wax and fragrance oil would be required, along with which type of wick is best suited. 


WHOLESALE + STOCKISTS

If you are interested in stocking our products please do get in touch.
Thanks heaps, Nicole.